Email alerts - I love you man
Thursday, October 15, 2009 at 12:43PM I love email alerts I just don’t usually talk about them. But this week I’ve been improving my systems to be more efficient - more efficient for clients, family and dammnit, for me. So today when I see a few email alerts that save me time and aggravation, I have to grab the bullhorn and talk about a few things that are helping me grab life’s bull by the horns.
First up, vehicle diagnostics email from GM. Both right side tires are 2lbs low - gotcha. Next gas trip, I’m on it.
Next up, quick link to BaseCamp reports for time sheets - tomorrow is payday and these new reports allowed Julie and I to quickly review everyone’s time and get everybody paid in less time/effort.
Finally, Kohl’s statement alert - this is a big one folks because we just opened our first ‘charge’ account in, I don’t know, 10 years?? You know how every store clerk asks the obligatory, ‘would you like to save 10% today?’? Well, I usually respond with ‘what, so you can try to hook me for 30% tomorrow? (I smile when I say it, I think it’s cute but maybe it’s not.) Well, I was ‘in the mood’ at Kohl’s last month. See, I don’t shop and we’re pretty low key when it comes to shopping and I don’t give a squat about social norms. We buy what we need when we need it (like NFL Sunday Ticket) and we pay cash. BUT - Kohl’s offers really exceptional, ongoing deals to credit clients sooooooo, we did it.
So why did I really appreciate that email alert today? Because it was our first one and it quickly dawned on me, whoa, it’s been about 5 weeks since we opened that and, whoa, their automated system used our old driver’s license address (we moved 6 weeks ago) and we had to call to have them cancel/resend new cards and, WHOA, I’ll bet those bastards hit me for 30%!!!
Yep, payment turns out was due last week and we weren’t in the system for last month’s notice. Well to Kohls’ “credit”, they quickly reversed those charges and I promptly paid the account online ‘in full’ - no finance or late charges. Whew - that was a close one.
So, email alerts, because you this week we will get our team paid with a record minimal effort, improve the safety, fuel efficiency and wear/tear on the suburban and we won’t get jacked up by ridiculous finance/late charges. I love you man.












